See the below chart of Google Algorithm changes made in 2011, courtesy of HigherVisibility

Top Google Algorithm Changes of 2011 by HigherVisibility

With any new media there is always concern and uneasiness regarding its use, but the growth of digital has now surpassed this child-like stage, where more brands are now choosing to allocate a larger percentage of their budgets towards the use of digital media over the use of traditional media than ever before. According to the Digital Media and Marketing Association “The outlook for the South African digital publishing industry is positive with excellent results being recorded in the first quarter of 2010.”

It can therefore no longer be said that digital is an ‘add on’ to a brand strategy due to its rapid growth over the last few years. Digital should be seen as a viable platform; just like that of television and newspapers and just like with any other platform the selection for a brand will ultimately depend on the overall objectives determined within the strategy. A brand should thus always utilise a media neutral approach.

If digital does however work for the brand there are various advantages of its use. Digital can be updated and changed whenever necessary, unlike that of traditional media, so if there is an issue with a website for example, it can be fixed almost immediately. Secondly, the concept of instant links back to the world of digital and directly correlates with the ideals of the new consumer who ultimately thrives on instant gratification.  Digital media is also much more measurable in terms of reporting, as information is more freely available and through Google analytics for example information is collected and organised almost immediately.

There are many other digital tools for tracking and measuring data and many can be utilised free of charge, making it a lower cost medium in terms of measuring. Lastly, digital is more focused on Return on Investment (ROI), however it is vital to ensure what the set criteria is in order to achieve that success. According to Ahmed and Tunnah, who are both involved in large corporate digital endeavours “If you don’t have clear criteria for success and a way to measure your progress against them, there’s no way you can be deemed to succeed.”

Conclusion

Digital should no longer be seen as an ‘add on’ to a strategy, because it has gone through a rapid growth over the last few years.  It should however be viewed as a platform, whereby it is selected so as to achieve specific objectives. A brand should never just push digital to fit into a specific message, as this will simply result in wasted time and limited results. Digital offers many advantages over the use of traditional media and therefore if it is determined that digital media is relevant in achieving the objectives, the desired goals must be identified so as to measure the brands overall success.                                                                   

  How does your brand operate?

Have you used digital as an ‘add on’?

Are you operating in a media neutral way?

First of all let’s look at your newsfeed.

This has been made more efficient by removing both Top Stories (which showed the most popular topics) and Most Recent (which placed news in chronological order). The newsfeed now puts up one stream of all the stories relevant to the time they were posted, and according to Facebook “News Feed will act more like your own personal newspaper. You won’t have to worry about missing important stuff.”

Facebook has increased the character limit for status update s from 420 to an impressive 5,000 meaning that brands now have the chance to say more than ever before. There are also bigger pictures in your newsfeed and you can mark stories as top stories meaning that Facebook will automatically put similar stories at the top of your newsfeed.

What is the ‘Ticker?’

Ticker allows the user to link up with friends in real-time whereby you can see immediate updates and join in conversations at any time as the news feed seems to lag in terms of immediacy. The ticker has now created the ability for you to ‘listen in’ on conversations that were meant to be private with people you may not even know (i.e. friends of friends).

What are Smart Lists?

Smart Lists allow the user to create lists based on certain aspects of an individual’s profile for example your family, school, university and so on. Once an individual in the list updates their profile or posts a comment, the list will indicate the total number of new posts by that group of people.

What about my privacy?

It is important to note that through the addition of the ticker, it is now easier for people  to view pretty much everything you post, like or add. You can limit this by changing your privacy settings to “friends only” or “custom” lists. These settings can be accessed either through the privacy setting in the top right corner of your post or at the top right corner of your page. Remember that with the new Facebook, everything you do will be shared immediately to your newsfeed so be careful when authorising various apps, and make sure you understand and are aware of your privacy settings.

According to an article by Alexandra Reid “If you’re friends with a prospect on Facebook, what you’re watching, reading and listening to, and even what locations you check into, can impact their perception of you professionally and damage business relationships.”

An important aspect you should however take note of is secure browsing. According to Carl “By default, Facebook sends your access credentials in the clear, with no encryption whatsoever. Switching to HTTPS is important because a browser extension called Firesheep has made it especially easy for anyone sharing your open wireless network—at cafe or conference, for example—to sniff your credentials and freely access your account.”

In order to change this, it is important to go to your account settings, select the security setting and enable the secure browsing option.

What should brands be aware of?

With Facebook’s new social plugin it is now possible to drive additional traffic to your site. The social plugin is installed on the businesses website and must then be permitted access by a Facebook member. Each time a user visits the businesses website a notification (stating that the page has been read) can be returned back to Facebook whereby a post will be shared on the users’ wall, and newsfeed. This facility is available to developers via Open Graph

A new button referred to as the ‘Subscribe Button’ could also assist in benefitting brands and their engagement with consumers (followers). The subscribe button allows the individual to subscribe to updates by public figures of the brand, who can share posts for the individuals who have subscribed. Additionally the brand can subscribe to regular influential visitors assisting in mutual relations. The subscribe button shares similar resemblance to the follow button on Twitter and works in a similar way.

The Ticker can be used to a brands adavntage as long as a brand has a cohesive strategy whereby updates are placed thoughtfully and interaction with consumers is relevant. Brands need to create relevant, consistent and interesting stories so as to keep the user interested and willing to engage regularly with the brand.

Conclusion

According to SodaHead a public opinion forum, 86% of users are against the Facebook changes with many saying that Facebook is overloading the user with too much information from both the Newsfeed and Ticker, being compared to a kind of Twitter feed, but it’s important to remember that “We are its product, not its customers,” says Andrew Brown editor of Cif belief, with its customers actually being the advertisers.

“As companies increase their social media marketing budgets to encompass almost 20% of their entire marketing budgets (in the US), and with online advertising comprising another 15% of marketing budgets (in the US), LinkedIn and other social media sites are vying for a potential third of marketing budgets over the next few years” - Neal Schaffer : ‘Social Media Today’.

LinkedIn Statistics:

LinkedIn has grown considerably to become one of the most important social networking sites. Stats indicate that:

• LinkedIn is the fastest professional networking site.
• LinkedIn now has 101 million members worldwide (LinkedIn Ad Platform: 2011 Stats).

The main difference of LinkedIn (from Facebook):

• It is a platform created as a closed and trusted networking site for business professionals.
• Its main targeted market is in the hearts and minds of the professional demographic.
• Compared to Facebook (described as the center of consumer culture for businesses), LinkedIn concentrates on establishing professional relationships between businesses.

Three main LinkedIn benefits (for your business):

With LinkedIn competing for the attention of businesses to include it as part of online strategy, they have number of nifty features that set them apart from other social networking sites.

• LinkedIn Company Pages

Competitors such as Facebook have recently upgraded their company/business page platform, and so has LinkedIn with the ‘enhanced’ company pages (announced November 1, 2010). These LinkedIn Company pages are more customizable (able to add Twitter feed, Office location map, add Blog feed & Careers tab) although not as extensive as FBML customisation from Facebook.

LinkedIn also allows users to “Recommend” company products and services (opposite of “Like” – on Facebook), add comments to the recommendations, and see who in their network made what company recommendations.

Example of well optimized LinkedIn company page below

• LinkedIn Groups

The LinkedIn Groups, compared to Facebook Groups for example; offer more significant engagement with the professional community as there is plenty of room for discussions, and sharing the discussions among industry leaders not like the small status update boxes on the Facebook groups platform.

LinkedIn Groups also have the ability to send daily and weekly digests which Facebook Pages lack. This therefore creates even more engagement from Group members.

However, the main problem with LinkedIn Groups is that they are a private world: Unless you were a member of that Group you couldn’t see inside it – although this may change soon with the talks of LinkedIn Groups being given the option to make them ‘public’ or ‘private’.

• LinkedIn Ads

LinkedIn has their own Pay-Per-Click advertising in 3 types: Banner Ads, Media Box Ads and Direct Ads.  Neal Schaffer from ‘Social Media Today’ states that we must always bear in mind that: “Facebook has companies and LinkedIn has professionals (professional demographic)” – so when targeting your ad audience it is important to consider this.

Other features to look at once you have created your company page on LinkedIn include the “Follow Us on LinkedIn” button and a host of Applications that may be added to your page (these will be discussed in our next blog post).

For more LinkedIn reading visit:

http://www.socialmediatoday.com/nealschaffer/252062/linkedin-vs-facebook-business-2011-battle-begins : [LinkedIn vs. Facebook for Business in 2011]

http://www.booleanblackbelt.com/2010/09/linkedin-demographics-and-visitor-statistics : [BooleanBlackBelt LinkedIn Stats]

http://www.slideshare.net/amover/linked-in-demographics-and-statistics-2011 : [LinkedIn Ad Platform: 2011 Stats]

The Facebook Like Button has been in existence quite a while now but only a few people have ever bothered to actually think of its power in terms of numbers in web traffic.

The kind people at Mashable have written a comprehensive article on this ‘tool’ after attending the Facebook’s Developer Network Insights Conference. They found that the Facebook Like Buttons don’t just generate interesting data about the ‘likers’ (users that click ‘like’ on the content) but this “data also speaks volumes about click-through-rates, time on-site and other engagement metrics”.

Here are a few points i picked up from the article:

• The Facebook Like Button is now present on roughly 2 million sites around the web, from sports sites to news organizations and many other publications.
• On average, a Facebook user who “likes” your content has more than double the number of friends than a typical Facebook user.
• An even more interesting stat about the likers is that they click on five times more links to external sites than the typical Facebook user.
• News sites: The average Facebook user who “likes” content on a news website is 34 — that’s about two decades younger than the average newspaper subscriber.
• Facebook relays messages from publishers saying that these users “are more engaged and stay longer when their real identity and real friends are driving the experience through social plugins.”
• Facebook is only part of social media referral traffic, but it’s becoming a larger part as the network grows and users become accustomed to interacting with third-party and external content from within the comfort of their social graph.

Read the full article here.

Simply put, site speed reflects how quickly a website responds to a web request. The speed of a website (time that it takes to load) is very important, to all Internet users and specifically, site owners.

Google says that their users place a lot of value in speed and after doing some internal studies they have found that if they slow users down [on Google.com] thay have seen less engagement. They have come to the conclusion that users love fast sites and that a faster web is a good thing for everyone.

Faster sites create happy users, improves user experience and reduces operating costs. If a site responds slowly, visitors spend less time there.

This is enough motivation for Google and why site speed is taken into account in search rankings.

How does Google measures page speed?
There are two primary ways Google will measure page speed:

1. How a page responds to Googlebot
2. Load time as measured by the Google Toolbar

Tools for you to test your site’s speed
If you are a site owner or webmaster, here are some free tools that you can use to evaluate the speed of your site:

• Page Speed, an open source Firefox/Firebug add-on that evaluates the performance of web pages and gives suggestions for improvement.
• YSlow, a free tool from Yahoo! that suggests ways to improve website speed.
• WebPagetest shows a waterfall view of your pages’ load performance plus an optimization checklist.
• In Webmaster Tools, Labs > Site Performance shows the speed of your website as experienced by users around the world as in the chart below. We’ve also blogged about site performance.
• Many other tools on code.google.com/speed.

According to Google, site speed is a new signal and it does not carry as much weight as the relevance of a page. They are saying that currently there are fewer than 1% of search queries affected by the site speed signal and that the signal for site speed only applies for visitors searching in English on Google.com.

Your site may, or may not, be affected, but it is widely suggested that you start looking at your site’s speed to improve your ranking in search engines and improve everyone’s experience on the Internet.

Sources:
Using site speed in web search ranking
It’s Official: Google Now Counts Site Speed As A Ranking Factor

That of course is great when people stumble onto your website and have the opportunity to see it, but what can you do to get your images onto the Web?

Most of you have heard of Image SEO, optimizing images by adding an alternative image desciption and by giving images keyword related filenames, etc. That is certainly the way to go, but as of yesterday, Google is making it even easier for us to inform them of the images that we think are important.

Google announced that you can now use a Sitemaps extension to provide Google with exactly this information. By using the Sitemaps extension you can, for each URL you list in your Sitemap, add additional information about important images that exist on that page. Sitemaps are an invaluable resource for search engines as it can be used to highlight important content on a site and allow search crawlers to quickly discover it.

To add your image URL’s, it won’t be required to create a new Sitemap, you just add information about images to the Sitemap you already use. Follow the instructions in the Webmaster Tools Help Center or refer to the following example:

<?xml version=”1.0″ encoding=”UTF-8″?>
<urlset xmlns=”http://www.sitemaps.org/schemas/sitemap/0.9″
xmlns:image=”http://www.google.com/schemas/sitemap-image/1.1″>
<url>
<loc>http://example.com/sample.html</loc>
<image:image>
<image:loc>http://example.com/image.jpg</image:loc>
</image:image>
</url>
</urlset>

AdWords for Mobile provides mobile access to your account, key alerts and statistics as well as a facility to make quick changes to your AdWords settings even while on the move.

You have to customize your experience for your mobile device. To do this you should first log in from your desktop computer and choose the parts of your account that you want to monitor closely. You are able to set up custom alerts for key account events such as when your campaing reaches a certain threshold of your daily budget or to monitor when traffic drops significantly.  You can also set “saved filters” to flag your most important keywords and campaigns.

The interface was designed to access the essentials in your account by viewing and making basic edits to campaigns and keywords. If you need access any other areas of your account then you can switch to the desktop version of AdWords through a link at the bottom of the screen.

AdWords for Mobile is now the default mobile interface for a small percentage of English language advertisers, and Google will be enabling the feature for additional advertisers and languages in the coming weeks.

To try out AdWords for Mobile immediately, simply direct your Android, iPhone, or Palm Pre to http://adwords.google.com/dashboard/Dashboard

I know what you are thinking – and the answer is Yes!! I am lazy to write a blog that some of you may not have time to thoroughly read through. Besides, like Mani Karthik says, “SEO is not always serious stuff you know” (I also took the liberty of adding a short explanation to the terms in each cartoon: For my non-SEO folk). Enjoy

Happy Birthday

Keywords and phrases strategically placed and crafted into your website can significantly boost your ratings in search engine results

Rankings

SEO is no longer about ranking anymore. The significance of ranking has disappeared with the use of personalized search, universal search, real-time search and local search in the SERP’s. Search Optimisers are crazy about this factor, often worrying about drop in their rankings for competitive keywords.

Changed Algorithm

Search engines like Google are frequently changing their ‘algorithms’ that can help your site rank number 1 for targeted keywords. Just imagine there was an algorithm to get to heaven?! – a constantly changing one at that.

No Follow

Basically the No-Follow attribute instructs the search engines how they should value a particular link, in this case not to index the link.

Socialitis

Not only Search Engine Optimisers suffer from “Socialitis” – addicted to social media (Facebook, Twitter, Flickr).

Click here to see more SEO cartoons. Props Mani Karthik for insipiring this blog with his blog post.

The challenge however still remains in understanding the data and identifying trends. This is never easy and requires a learning curve for most, therefore, the best strategy is that you plan ahead and think about what it is that you want to achieve and how you want to achieve it, before you slap a bit of analytics code onto your site. Once you have a full grasp of these goals you can easily execute a strategy into both your site and any Analytics tool that will allow you to track and monitor how your site visitors respond.

Your target market

Before you start implementing analytics to your site, it is important to know your target market. These are the people you want to reach; those you either want to talk to or sell your products to. Not only do you need to know who your target market is, where they are and how to reach them, but you also need to define means to engage with them and provide timely information to them.

1. The first step is to attract them to your site, so, plan your marketing efforts to reach these potential customers in every possible way you can. There are many ways of doing online marketing but your money will be well spent if you start with a proper strategy built upon the knowledge you’ve gained from researching your target market.
2. The second step once you’ve attracted visitors to your website is to keep them coming back for more, or at least, make them stay a while. This requires that your site talks to them in the right way. Use content that is fresh and engages the visitor. Offer your visitors ways of sharing and interacting with and through your site.
3. The third (and crucial) step is how you set up and use Analytics to ultimately verify whether your efforts have reached your target market and whether they are enjoying the content that you are showing them on your site.

Where is your site traffic coming from?

Visits to your site will be a direct result of your marketing efforts and how well you “advertise” yourself online. By analyzing your site’s web traffic via analytics, you will know, and learn, exactly how successful your marketing efforts have been. You can track traffic by source (organic search, paid search, referral links or direct visits) and dissect individual pages to see how people discover, engage and enjoy your site, or not. Depending on your analysis, you will know when to cut the fat from your marketing plan and focus on the most strategic and productive campaigns or add to them when you see you are spread too thinly.

What is happening on your site compared to what you expected to happen?

If you are not seeing what you expected in terms of increased traffic to your site through a specific marketing channel, then you need to adjust and make changes where necessary for that channel. If you see a good number of new visitors to the site but fail to retain them then you will need to look at making changes in terms of design, navigation, structure or content.

Only by looking at the analytical data can you see where the potential pitfalls are. You should know how people navigate your site, where they spend their time, what they do and how long they stay around. You should know whether you are talking to the right kind of people and giving them what they are looking for.

One important thing to remember is that you should be making changes on a “trial-and-error” basis. If something you tried does not work, scrap it completely and try something else. Eventually you will find something your visitors will enjoy.

You might also discover that visitors may respond in different ways and that it may not necessarily be the way you thought it would happen, therefore be prepared to revisit your original goals and change your strategy so that you can make the necessary changes to your site and how you track it in Analytics.

What trends do you see?

The Web is constantly changing, what worked last year may not work this year. By tracking your site traffic, you will be able to see trends as they unfold: trends in who is coming to your site, how they are interacting with it, what they want and how they buy for example. You will be able to respond proactively to changing patterns, rather than reactively scrambling to fix a situation after it has become a major problem.

Be sure to always look at historical analytics data over longer periods of time and not just the recent data. In some cases trends are easier to spot when you look at a longer timeline but this may depend on the marketing channel and the timelines associated with it.

Are people interacting with your site?

This ties in closely with the overall strategy and purpose of your site as well as Usability and Accessibility issues. Are visitors visiting because of the great content or is it because they want to find out more about that specific product? Whatever the reason, they should easily be able to find the content or the product they are looking for and do something with it (…complete the site goals).

You should allow your visitors to make informed decisions right there and then by giving them the tools to engage through that content or product. If you provide content, allow the visitors to print it, PDF it, email it, store it, share it or bookmark it. If you sell products, make sure the visitor can see a demo, test the product, buy it, share it or comment on it.

It is essential to provide your visitor with the correct tools and for you to track those tools to see what visitors are doing once arriving on any page. Set up some goals or track events via your analytics tool to see what your site visitors like doing while they are on your site. This way you can see whether the tools that you’ve provided are of interest and whether they are able to easily use it. This also creates a platform for you to communicate with your visitors and learn from them.

All of the above may help you to identify any problems your site visitors may be encountering while spending time on site. And that information can help you significantly improve their user experience and your sales.

In conclusion

If you are serious about using your web site as a tool for business, it is absolutely essential that you define your goals first, implement the correct strategy to both your site and Analytics in order to track your site traffic and make informed decisions. The bottom line is this: you can make wise decisions for your business by tracking the right metrics, but if you start out wrong, you will end in failure. Make absolutely sure that you target the right market, that your goals are clear, that your strategy is sound and that you have executed it into all the right places. This should make it easier for you to then track in analytics, but if you incorrectly implemented or you are tracking the wrong metrics, you will make the wrong decisions.