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Sep
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Category: Industry news
This morning a panel of experts, with Chair – Jeremy Maggs interrogate winning brands in the Top Brands Mega Forum in order to dig a little deeper into the DNA of these specific brands. On the panel this morning: Enver Groenewald (General Manager – Avusa), Louise Boxall-Davies ( Head of planning, morrisjones&co), Doug de Villiers (CEO Interbrand Sampson), Sean McCoy (CEO HKLM) and Neil Higgs (Director, TNS Research).
Chris Faulker – General Manager, Retail Marketing ABSA
- Challenge to transform our brand but to remain relevant in the evolving South African economy
- We have a single brand that needs to span across a variety of markets
- A considerable amount of time is spend, dissecting our market segments due to the diversity
- Insuring consistency, making sure an Absa customer have consistant experience regardless of the channels they engage with
Claire Veitch – Marketing Manager, Carling Black Label
- Most importantly that our expression of masculinity needed to be relevant, needed to be modern, needed to be inspirational, Black Label is a brand for everybody and they need to feel that this is a brand for me.
- Key indicator for us – that our consumers were saying that the brand is no longer relevant for me
- With a possible ban on alcoholic advertising in South Africa we see that the focus on experiental marketing is going to become so much more important, it will be a new chapter for us
Jessecca Perumal – General Manager, Avis
- We don’t structure our communication around our competitors but rather around our business structure
- “We try harder” – cornerstone of our brand, business and operational structure
- Average life span of Avis staff is no less than 10 years – strength of the brand is that we invest in our people
- We deliberately recruit “choose to” people
Rinie Erasmus – Marketing Manager, Yardley
- Established in 1770 – the first brand Yardley started with is Old English Lavendar Soap -incredible brand heritage
- Proudly middle market brand
- Much easier to convert current Yardley shoppers to extend their spending on Yardley products
Heidi Brauer – Executive Group Manager, Group Marketing Strategic Partnerships, Comair responsible for British Airways and Kulula
- People who fly British Airways, want to fly on our airline and love it
- Personal attention is key for us along with a passion for giving great service which is followed through
- The only growth that the domestic market has seen in the last year has been out of Lanseria, which is growth for Kulula
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The next Journal of Marketing Debate: “Social Networking” -Thursday 07 October 2010.



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